FAQ

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Last Updated: May 22, 2018

We at Cohesity, Inc. (“Company,” “we,” “us,” “our”) know that our visitors and users (“you,” “your”) care about your privacy and how your personal information is used and shared. We take your privacy seriously

This Privacy Policy (“Policy”) is intended to help you understand:

What this Policy covers
What information we collect about you
How we use information we collect
How we share information we collect
How we store information we collect
How you can access and control information about you
How we transfer information internationally
Other important information
Changes to the Policy

1. What this Policy covers:

This Policy covers our use and treatment of personally identifiable information (also referred to as personal data) (“Personal Information”)

that we collect when you access or use our services, website, or websites owned or operated by us, in any manner (collectively the “Services”) or provided to us as described below and unless you are notified another policy applies. By accessing or using our Services, you acknowledge and agree that you consent to the practices and policies outlined in this Policy. If you do not agree with this Policy, please do not access or use our Services or interact with any other aspect of our business.

This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. Where you access the Services under contract with an organization (for example your employer), that organization controls the information processed by the Services. For more information, please see Notice to End Users below.

Choices

This Policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you.

Children

We do not knowingly collect or solicit personal information from children or anyone under the age of 16 or knowingly allow such persons to use, access or register for the Services. Neither our websites, Services, nor this Policy, are directed to such persons. If you are a child or under 16, please cease use of the websites, do not attempt to use the Services or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from such persons without a lawful basis, we will delete that information as quickly as possible. If you believe that we might have any information from or about such a person, please contact us immediately at [email protected]

2. What information we collect about you

a. Information you provide to us:

We receive and store any information you knowingly provide to us. For example, we collect Personal Information, including but not limited to, your name, title, company, email address, phone number, address, location and device/browser information when you provide feedback to us, engage with interactive features, or participate in events or promotions. You can choose not to provide us with certain information, but then you may not be able to register with us or to take advantage of some of our features. Unless another policy applies, we also collect and use information you submit through any support or customer portal related to the Services.

If you have provided us with a means of contacting you for particular purposes, we may use such means to communicate with you for those purposes. For example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Services. Also, we may receive a confirmation when you open a message from us. This confirmation helps us make our communications with you more interesting and improve our services. If you previously provided us with such information but no longer wish to receive communications from us, please indicate your preference by sending an email to [email protected] Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use